Publishing does not work
“A few things need attention before the site can go live.”
Section titled ““A few things need attention before the site can go live.””Before publishing, every page is checked. If something would not work on the internet, the website is not published, and you see a list of what needs attention.
- Copy the list.
- Open “Tasks” and press “New task”.
- Paste the list and ask: “Please fix these so the website can be published.”
- When your assistant has finished, publish again.
“Your email address needs confirming before this website can go on the internet.”
Section titled ““Your email address needs confirming before this website can go on the internet.””Press “Send me a code”, and type the code from our email. Read Sign in and your account.
You have published your free websites 20 times today
Section titled “You have published your free websites 20 times today”Free websites can be published up to 20 times a day. Nothing is lost. Your changes stay on your computer, ready to publish again from the time Tsurito shows.
Too many new accounts from this internet connection
Section titled “Too many new accounts from this internet connection”Only a few new accounts can start publishing from one internet connection each day. This can happen in a shared office or a café. Your website stays on your computer, ready to publish from the time Tsurito shows. Thank you for your patience.
Your assistant says this website cannot be published
Section titled “Your assistant says this website cannot be published”Your assistant looks only for what would be against the law, and it tells you what it found. If this is a mistake, change the text and press “Try again”, or write to us at hello@tsurito.com and a person will look at it.
Your account is paused or closed
Section titled “Your account is paused or closed”Read Your account is paused or closed.
The website is too big
Section titled “The website is too big”Your free websites share 500 MB of space. A website with a subscription has 2 GB of its own, and beyond it carries on with a small extra for each further 2 GB, unless you chose to stop it at the limit. Read Limits and extras. Very large photos use space quickly. Ask your assistant to make the photos smaller, or remove the ones you do not use.
Publishing stops in the middle
Section titled “Publishing stops in the middle”Check your internet connection, and press “Publish” again. Nothing goes online until every file has arrived, so a stopped publication never leaves a broken website.
I published, and I still see the old website
Section titled “I published, and I still see the old website”Wait a minute and reload the page. Your browser may also remember the old page. On your phone, try with mobile data instead of Wi-Fi.